Starting in January 2024, I was promoted to Product Owner at Aralytiks. My responsibilities as a Product Owner, in addition to the responsibilities I inherited as Project Manager, consist of:

• Responsible for defining the strategic product vision while also overseeing project execution (project management), ensuring alignment between product goals and delivery timelines

• Manage, prioritize, and refine the product backlog, maximizing value delivery while ensuring clarity for the development team, and prepare and monitor the sprint goals implementation

• Understand user needs, translating them into well-defined user stories and acceptance criteria

• Build strong relationships with stakeholders, gathering feedback, and managing expectations throughout the entire product lifecycle

• Plan and coordinate product releases, collaborating with the team and stakeholders on the development, testing, and marketing for successful deployments

Skills: Product Management · Project Management · Team Management · Project Planning · Data Analysis · Business Analysis · Agile Methodologies

At Aralytiks, I oversee projects for a variety of clients focusing on data reporting. My responsibilities consist of:

• Project Planning: Develop a comprehensive project plan that includes objectives, scope, timelines, and resource allocation.

• Team Management: Manage the project team with the right skills and expertise to complete the project successfully. Assign tasks and responsibilities to team members, and monitor their progress to ensure the project stays on track.

• Risk Management: Identify potential risks that could impact the project's success and develop mitigation plans to minimize their impact.

• Communication: Ensure open communication between team members, stakeholders, and clients throughout the project. Keep everyone informed about project progress, changes, and any issues that arise.

• Quality Control: Ensure that the project deliverables meet the highest quality standards and that the project meets the client's requirements.

• Scope Management: Ensure that the project stays within the defined scope and that changes are managed through proper change management processes.

• Reporting: Create and distribute regular status reports to stakeholders and clients to keep them informed about project progress. 

In addition to my project management responsibilities, I am also involved in data analysis activities. I use my analytical skills to interpret complex data sets and provide insights that help inform business decisions. I have experience with a variety of data analysis tools and techniques, including data visualization and statistical analysis.

Skills: Project Management · Team Management · Project Planning · Data Analysis · Business Analysis · Agile Methodologies

n'dritare is a coffee shop in Ferizaj that has been open since 2012. As Account Manager, I am responsible for:

- Handling inquiries and requests from customers.
- Preparing financial & working reports for the two shareholders. 

In addition to that, as a Social media manager, I am responsible for:

- Designing materials for social media campaigns.
- Designing and managing social media campaigns.
- Preparing analytics reports on social media engagement. 

This is freelance work, done under requests from shareholders.

Skills: Public Relations · Social Media · Event Planning

My key responsibilities surrounded extending bespoke invitations to unique programs specializing in Strategic IT, IT Security, Digital Transformation, IoT, Cloud computing, and IT leadership. Connecting C-level individuals from the top 5,000 organizations across the US East Coast to grow and develop their businesses internationally. 

These projects have allowed me to identify key issues and challenges within the IT sector to assist and support top industry leaders.

Skills: Research · Public Relations · Event Management

Balkan Green Foundation is a regional non-governmental organization that promotes inclusive and equitable progress in the Western Balkans within the sustainable development domain. I coordinate the following projects/initiatives:

- “Balkan Green Ideas” program, implemented in WB6 countries and Greece, aims to stimulate and encourage ambitious green entrepreneurs to generate business ideas that utilize local resources and revitalize community-based markets. The program organizes the annual Regional Competition where $40,000 is awarded to five green business ideas and also organizes the Balkan Green Academy which educates and empowers green entrepreneurs from the region.
- “Regional Incubator for Social Entrepreneurs” project, where BGF is the Local Incubator for Kosovo. The project aims to (i) strengthen the capacity of the social entrepreneurship ecosystem in the Western Balkans and (ii) raise awareness of entrepreneurship among people aged 15 and above, and key actors in the social economy and entrepreneurship in the Western Balkans.

Skills: Project Management · Team Management · Research · Public Relations · Public Speaking · Nonprofits · Project Planning · Strategic Planning · Microsoft Office · Social Media · Event Planning · Event Management

BarCamp Ferizaj is an informal conference with the purpose of sharing and learning in an open environment with discussions and interactions between attendees and speakers who present their projects, ideas, or achievements in their fields. More than 100 community, business leaders, and public officials presented in 50 editions of the BarCamp Ferizaj. The main responsibilities as Head Organizer/Event Director were:

- To research possible speakers for our events, maintain contact with them regarding their presentation, and represent BarCamp Ferizaj (more than 200 people have been contacted and more than 100 people presented their ideas, projects, and initiatives).
- To manage the performance of our activity on social media (Facebook, Instagram, Twitter).
- To design promotional material used on newsletters software and social media accounts.

Skills: Project Management · Team Management · Research · Public Relations · Public Speaking · Nonprofits · Project Planning · Strategic Planning · Microsoft Office · Social Media · Event Planning · Event Management

Initiative for Progress - INPO is a non-governmental organization whose work is focused on two programs: Local Governance and Democratic Development. As an active NGO for more than 13 years, INPO has become specialized in the area of local self-governance, and youth development in critical thinking skills and activism. INPO's primary skills & experience are related to research and monitoring the performance and governance structures of municipalities, particularly the municipalities of Ferizaj and Prishtina, and INPO has a decade-long history of youth development on academic debating skills and youth management of community projects. As Programs Manager, my responsibilities are:

- To manage the Local Governance and Democratic Development Programs of INPO.
- To write project proposals in accordance with the Statute of INPO, Internal Regulations, Strategy, and Action Plan of the Organization.
- The development and implementation of projects in accordance with INPO's programs.
- To draft analyzing reports on INPO's programs development.
- To assist the Executive Director on fundraising.
- To monitor and evaluate the performance of staff.
- To manage projects where I am included as a Project Manager or Senior Researcher.

Skills: Project Management · Team Management · Research · Public Relations · Public Speaking · Nonprofits · Project Planning · Strategic Planning · Microsoft Office · Social Media 

My responsibilities stand upon managing the project "Rethinking local democracy and good governance in Kosovo", funded by Rockefeller Brothers Fund. The project objectives suit a deductive approach of drawing inputs and outputs from the setting of the overall objective of "creating a democratic local governance system [municipalities] through civil participation." The project objectives are:

1. Increase of public citizens’ participation in the process of policymaking at the local level and finding solutions to community problems.

2. Increase of public awareness and capacities of marginalized groups through formal and non-formal education in favor of cultivating active citizenship.

3. Increase transparency and accountability of local institutions so that they are more effective in representing public interests and needs.My responsibilities stand upon managing the project "Rethinking local democracy and good governance in Kosovo", funded by Rockefeller Brothers Fund. The project objectives suit a deductive approach of drawing inputs and outputs from the setting of the overall objective of "creating a democratic local governance system [municipalities] through civil participation." The project objectives are: 1. Increase of public citizens’ participation in the process of policymaking at the local level and finding solutions to community problems. 2. Increase of public awareness and capacities of marginalized groups through formal and non-formal education in favor of cultivating active citizenship. 3. Increase transparency and accountability of local institutions so that they are more effective in representing public interests and needs.

Skills: Project Management · Team Management · Research · Public Relations · Public Speaking · Nonprofits · Project Planning · Microsoft Office · Social Media · Event Planning · Event Management

During this time I had the responsibility of managing the project "Increase of citizens' involvement in the electoral processes in Kosovo", funded by Kosovar Foundation for Civil Society (KCSF). This project was implemented in behalf of the Coalition for Electoral Integrity, member of which coalition is INPO.During this time I had the responsibility of managing the project "Increase of citizens' involvement in the electoral processes in Kosovo", funded by Kosovar Foundation for Civil Society (KCSF). This project was implemented in behalf of the Coalition for Electoral Integrity, member of which coalition is INPO.

Skills: Project Management · Team Management · Public Relations · Public Speaking · Nonprofits · Project Planning · Microsoft Office · Social Media · Event Planning · Event Management

My main activity as Project Assistant on INPO was regarding at assisting on managing the project "Advanced School of Activism" (School of Activism 2.0), supported and funded by Charles Stewart Mott Foundation, where the goal of the project is "to create a new generation of young men and women, who change their communities and thus contribute to the development of Kosovo". This goal was achieved by reaching the following objectives:

- Build the capacities of youth to identify problems in their communities, develop solutions, and take actions to make the necessary changes,

- Establish a mentorship program between School of Activism Alumni and future participants,

- Incorporate the School of Activism program in the formal education.My main activity as Project Assistant on INPO was regarding at assisting on managing the project "Advanced School of Activism" (School of Activism 2.0), supported and funded by Charles Stewart Mott Foundation, where the goal of the project is "to create a new generation of young men and women, who change their communities and thus contribute to the development of Kosovo". This goal was achieved by reaching the following objectives: - Build the capacities of youth to identify problems in their communities, develop solutions, and take actions to make the necessary changes, - Establish a mentorship program between School of Activism Alumni and future participants, - Incorporate the School of Activism program in the formal education.

Skills: Project Management · Public Relations · Public Speaking · Nonprofits · Microsoft Office · Social Media

During this time I assisted on managing the project "The Involvement of Youth on Developing Professional Education", supported and funded by ATRC-USAID. The main project objectives were:

- To increase the participation of the youth on improving strategic policies of education in cooperation with the municipalities economic development strategies,

- To raise youth awareness for the professional education, labor market and carrier orientation.During this time I assisted on managing the project "The Involvement of Youth on Developing Professional Education", supported and funded by ATRC-USAID. The main project objectives were: - To increase the participation of the youth on improving strategic policies of education in cooperation with the municipalities economic development strategies, - To raise youth awareness for the professional education, labor market and carrier orientation.

Skills: Project Management · Public Relations · Public Speaking · Nonprofits · Microsoft Office · Social Media

During the months of May and June 2017, I was a Long Term Observer for Democracy in Action (a non-governmental organizations coalition functioning in the whole territory of Kosovo) for the 2017 National Elections.

In addition to that, I was also responsible for the Short Term Observers' coordination for the whole region of Ferizaj (involving the municipality of Ferizaj, Shtime, Kacanik, and Hani i Elezit).During the months of May and June 2017, I was a Long Term Observer for Democracy in Action (a non-governmental organizations coalition functioning in the whole territory of Kosovo) for the 2017 National Elections. In addition to that, I was also responsible for the Short Term Observers' coordination for the whole region of Ferizaj (involving the municipality of Ferizaj, Shtime, Kacanik, and Hani i Elezit).

Skills: Project Management · Team Management · Public Relations · Public Speaking · Nonprofits · Project Planning · Microsoft Office

Coordinated the project "Building the Generation of Impact through Student Council", supported and funded by GIZ. The main project responsibilities were:

- Coordinate the founding of school students' councils and train them on communication, managing and leadership skills,

- Coordinate the founding of local students' councils whose will commonly advocate for students' problems according to education quality.

During this period I assisted on other projects and activities that KYC managed and organized.Coordinated the project "Building the Generation of Impact through Student Council", supported and funded by GIZ. The main project responsibilities were: - Coordinate the founding of school students' councils and train them on communication, managing and leadership skills, - Coordinate the founding of local students' councils whose will commonly advocate for students' problems according to education quality. During this period I assisted on other projects and activities that KYC managed and organized.

Skills: Project Management · Public Relations · Public Speaking · Nonprofits · Project Planning · Microsoft Office · Social Media · Event Management

I was a bartender in the n'dritare bar located in Ferizaj. This bar is known for its' great service of coffee, and I was responsible for:

- Preparing alcoholic or non-alcoholic beverages

- Interacting with customers, taking orders, and serving snacks and drinks

- Plan and present bar menu

- Restock and replenish bar inventory and supplies

- Stay guest-focused and nurture an excellent guest experience

- Comply with all food and beverage regulations